Same Day Paratransit Pilot Program

In June 2025, the Marin Transit Board of Directors approved a pilot program to offer Same Day Paratransit service to enrolled riders starting July 1, 2025. 

The pilot program was initially offered for a period of six months; in December 2025, the Marin Transit Board of Directors approved an extension of the pilot program for an additional six months. The pilot program will be evaluated on an ongoing basis. Read more about the Same Day Paratransit pilot program here and here. 

Program Information

  • The Same Day Paratransit Pilot Program is available to all riders enrolled for paratransit service.
  • The pilot program is available for local trips (e.g. those that have both an origin and destination in Marin County) only; regional paratransit trips (e.g. those that have an origin or destination outside or Marin County) are not eligible for this program.
  • All trips will be fulfilled on an as-available basis. If there is no availability, same day paratransit trip requests may be denied. 

Reservations

  • To request a same day trip, call the scheduling number provided in your welcome packet between 8:00 a.m. and 5:00 p.m. seven days a week. Trips may be scheduled to occur after 5:00 PM as long as the reservation is made prior to 5:00 PM on the day of the trip.
  • First time riders will be asked to complete a brief enrollment process by phone. To complete this in advance of requesting a trip, click here.  
  • Be prepared to give your full name, your origin, your destination, and either the time you need to be picked up OR the time you need to be dropped off.
  • Let the reservationist know if you have some flexibility in your schedule and if you will need a return trip.
  • Cancellations must be made at least two hours prior to your scheduled pick-up time. Riders failing to cancel in advance may have riding privileges suspended.

Fares

  • The fare for the Same Day Paratransit pilot program is $15 per one-way trip.
  • Riders enrolled in the Marin Access Fare Assistance program may use MAFA credit to pay the fare; riders may not use the Marin Access Mobility Wallet to pay the fare.